====== Troubleshooting T3C Service connection issues ======
===== Assumption =====
  * //T3C Console// is running
  * //T3C Console// connection indication in the right section of the status bar shows red icon {{:wiki:connection-noconnection.png?15|}}

===== Possible causes and solutions =====
  * //T3C Service// is not running
  * Wrong connection configuration to //T3C Service//
  * Communication with //T3C Service// is blocked by the //Firewall//

==== T3C Service ====
Please verify that [[checkinstallation|T3C Service is running]].
==== Connection configuration ====
If //T3C Service// is installed on another computer, make sure that //T3C Console// is configured to [[guideconsolesettingsserviceconnection|connect to T3C Service on a remote computer]].

==== Firewall ====
Network communication can be blocked by a //Firewall// that is either part of the //Microsoft Windows// operating system or an antivirus program. Try temporarily disabling the //Firewall// and verify the connection - in the //T3C Console//, select //View/Update// from the menu. If //T3C Service// is installed on another computer, the connection may be blocked by a //Firewall// located on the remote computer as well as a //Firewall// located on the network.

~~DISCUSSION:off~~