en:troubleshootingserverconnection

Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Next revision
Previous revision
Last revisionBoth sides next revision
en:troubleshootingserverconnection [2018/08/31 13:15] – created Pavel Machyniaken:troubleshootingserverconnection [2020/01/30 16:11] – [Assumption] Martin Machyniak
Line 5: Line 5:
  
 ===== Assumption ===== ===== Assumption =====
-  * //T3c Service// and //T3C Console// is running +  * //T3C Service// and //T3C Console// is running 
-  * In //T3C Console// connection indication in right part of status bar shows orange icon+  * //T3C Console// connection indication in the right section of the status bar shows {{:wiki:connection-noserver.png?15}} icon
  
 ===== Possible causes and solutions ===== ===== Possible causes and solutions =====
Line 18: Line 18:
  
 ==== Availability of T3C Central Server ==== ==== Availability of T3C Central Server ====
-Check out the availability of the central //T3C Server// at https://cs.tatramed.sk:+Verify the availability of central //T3C Server// at https://cs.tatramed.sk:
   * The page with the T3C logo in the green circle appears, the connection is OK   * The page with the T3C logo in the green circle appears, the connection is OK
   * The page with the T3C logo in the orange circle appears, the server may be temporarily overloaded   * The page with the T3C logo in the orange circle appears, the server may be temporarily overloaded
-  * The page with the T3C logo in the red circle appears or or there is no page:+  * The page with the T3C logo in the red circle appears or there is no page:
     * Address translation error - try accessing by IP address http://195.28.95.62     * Address translation error - try accessing by IP address http://195.28.95.62
     * The server is blocked - try accessing from another network or other device     * The server is blocked - try accessing from another network or other device
Line 30: Line 30:
  
 ==== Firewall ==== ==== Firewall ====
-If central //T3C Server// is available, //T3C Service// network communications may blocked by firewall. Try to temporarily disable firewall and verify connection - in //T3C Console// menu select //View/Update from the T3C Server//.+If central //T3C Server// is available, but //T3C Service// does not communicate, network communications may be blocked by firewall. Try to temporarily disable firewall and verify connection - in //T3C Console// menu select //View/Update from the T3C Server//.
  
-~~DISCUSSION:on~~+~~DISCUSSION:off~~
  • en/troubleshootingserverconnection.txt
  • Last modified: 2021/02/16 12:36
  • by Pavel Machyniak