Differences
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| Both sides previous revision Previous revision Next revision | Previous revisionLast revisionBoth sides next revision | ||
| en:troubleshootingserverconnection [2018/08/31 13:19] – Pavel Machyniak | en:troubleshootingserverconnection [2020/01/30 16:11] – [Assumption] Martin Machyniak | ||
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| Line 6: | Line 6: | ||
| ===== Assumption ===== | ===== Assumption ===== | ||
| * //T3C Service// and //T3C Console// is running | * //T3C Service// and //T3C Console// is running | ||
| - | * In //T3C Console// connection indication in right part of status bar shows orange | + | * //T3C Console// connection indication in the right section |
| ===== Possible causes and solutions ===== | ===== Possible causes and solutions ===== | ||
| Line 21: | Line 21: | ||
| * The page with the T3C logo in the green circle appears, the connection is OK | * The page with the T3C logo in the green circle appears, the connection is OK | ||
| * The page with the T3C logo in the orange circle appears, the server may be temporarily overloaded | * The page with the T3C logo in the orange circle appears, the server may be temporarily overloaded | ||
| - | * The page with the T3C logo in the red circle appears | + | * The page with the T3C logo in the red circle appears or there is no page: |
| * Address translation error - try accessing by IP address http:// | * Address translation error - try accessing by IP address http:// | ||
| * The server is blocked - try accessing from another network or other device | * The server is blocked - try accessing from another network or other device | ||
| Line 32: | Line 32: | ||
| If central //T3C Server// is available, but //T3C Service// does not communicate, | If central //T3C Server// is available, but //T3C Service// does not communicate, | ||
| - | ~~DISCUSSION: | + | ~~DISCUSSION: |