Differences
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en:troubleshootingserviceconnection [2018/08/31 13:37] – created Pavel Machyniak | en:troubleshootingserviceconnection [2021/02/16 12:08] (current) – Pavel Machyniak | ||
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- | ====== T3C Service connection | + | ====== |
===== Assumption ===== | ===== Assumption ===== | ||
- | * //T3C console// is running | + | * //T3C Console// is running |
- | * //T3C Console// connection indication in right part of status bar shows red icon | + | * //T3C Console// connection indication in the right section |
===== Possible causes and solutions ===== | ===== Possible causes and solutions ===== | ||
* //T3C Service// is not running | * //T3C Service// is not running | ||
* Wrong connection configuration to //T3C Service// | * Wrong connection configuration to //T3C Service// | ||
- | * Communication with //T3C Service// is blocked by the firewall | + | * Communication with //T3C Service// is blocked by the // |
==== T3C Service ==== | ==== T3C Service ==== | ||
- | Please verify that //T3C Service// is running with [[checkinstallation#servis_t3c|this procedure]] | + | Please verify that [[checkinstallation|T3C Service is running]]. |
==== Connection configuration ==== | ==== Connection configuration ==== | ||
- | If //T3C Service// is installed on another computer, make sure that //T3C Console// is configured to connect to //T3C Service// on a remote computer. | + | If //T3C Service// is installed on another computer, make sure that //T3C Console// is configured to [[guideconsolesettingsserviceconnection|connect to T3C Service on a remote computer]]. |
==== Firewall ==== | ==== Firewall ==== | ||
- | If //T3C Service// is running, network communication may block the firewall. Try to temporarily | + | Network communication can be blocked by a //Firewall// that is either part of the //Microsoft Windows// operating system or an antivirus program. Try temporarily |
- | ~~DISCUSSION: | + | ~~DISCUSSION: |