en:troubleshootingserviceconnection

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en:troubleshootingserviceconnection [2018/08/31 16:45] – [Assumption] Pavel Machyniaken:troubleshootingserviceconnection [2021/02/16 12:08] (current) – Pavel Machyniak
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 ===== Assumption ===== ===== Assumption =====
   * //T3C Console// is running   * //T3C Console// is running
-  * //T3C Console// connection indication in right part of status bar shows red icon+  * //T3C Console// connection indication in the right section of the status bar shows red icon {{:wiki:connection-noconnection.png?15|}}
  
 ===== Possible causes and solutions ===== ===== Possible causes and solutions =====
   * //T3C Service// is not running   * //T3C Service// is not running
   * Wrong connection configuration to //T3C Service//   * Wrong connection configuration to //T3C Service//
-  * Communication with //T3C Service// is blocked by the firewall+  * Communication with //T3C Service// is blocked by the //Firewall//
  
 ==== T3C Service ==== ==== T3C Service ====
-Please verify that //T3C Service// is running with [[checkinstallation#servis_t3c|this procedure]] +Please verify that [[checkinstallation|T3C Service is running]].
 ==== Connection configuration ==== ==== Connection configuration ====
-If //T3C Service// is installed on another computer, make sure that //T3C Console// is configured to connect to //T3C Service// on a remote computer.+If //T3C Service// is installed on another computer, make sure that //T3C Console// is configured to [[guideconsolesettingsserviceconnection|connect to T3C Service on a remote computer]].
  
 ==== Firewall ==== ==== Firewall ====
-If //T3C Service// is running, network communication may block the firewall. Try to temporarily disable the firewall and verify connection - in //T3C Console// menu select //View/Update//. If //T3C Service// is installed on another computer, the connection may be blocked by the firewall located on a remote computer as well as a firewall located on the network. +Network communication can be blocked by a //Firewall// that is either part of the //Microsoft Windows// operating system or an antivirus program. Try temporarily disabling the //Firewall// and verify the connection - in the //T3C Console//, select //View/Update// from the menu. If //T3C Service// is installed on another computer, the connection may be blocked by a //Firewall// located on the remote computer as well as a //Firewall// located on the network.
  
-~~DISCUSSION:on~~+~~DISCUSSION:off~~
  
  • en/troubleshootingserviceconnection.1535726721.txt.gz
  • Last modified: 2018/08/31 16:45
  • by Pavel Machyniak