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en:troubleshootingmigration [2020/01/30 16:08] – created Martin Machyniak | en:troubleshootingmigration [2021/02/16 15:04] (current) – Pavel Machyniak | ||
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- | When a problem occurs, you can examine the migration log file for any errors. | + | The data for the update itself, depending on the version, can be found in the following folders: |
- | * //job// folder contains | + | * Since version 12, the // |
+ | * Before version 12, the installation folder of //T3C Service// (the default folder is // | ||
+ | |||
+ | When a problem occurs, you can examine the migration log file for any errors. | ||
+ | The following is a description of the data in the //Service// folder | ||
+ | * The //job// or //study// folder | ||
* if there is a problem with one particular study, we recommend deleting the specific subfolder | * if there is a problem with one particular study, we recommend deleting the specific subfolder | ||
* alternatively, | * alternatively, | ||
- | * //robot// folder contains a database with records of currently running automated tasks. You can delete it, some tasks may not be completed and will need to be repeated | ||
- | * File // | ||
- | * File //rm.db// - database with study transfer records. You can delete it, you lose history. | ||
- | * File // | ||
- | * File // | ||
- | Once the problem is fixed, you need to run the installer again to update | + | * The //robot// folder - contains a database with records of currently running automated tasks. You can delete it, some tasks may not be completed and will need to be repeated. |
+ | * The // | ||
+ | * The //rm.db// file or the //record// folder | ||
+ | * The // | ||
+ | * The // | ||
+ | |||
+ | Once the problem is fixed, you need to run the installer again to migrate | ||
<WRAP round important 90%> | <WRAP round important 90%> |